Refund Policy

Last updated: July 2, 2025

At Yoshimyra, we’re committed to providing high-quality software and services. If you experience any issues, we’ll do our best to resolve them quickly.

1. Refund eligibility

You can request a refund within 14 days of purchase if:

  • The product or service does not work as described
  • You have not used or activated your license or access

2. How to request

Please email us at hello@yoshimyra.com with your order number and a description of the issue.

3. Exceptions

We will not issue refunds:

  • After 14 days from the date of purchase
  • If the product was downloaded, used, or activated
  • For abusive or repetitive refund requests

This policy complies with EU consumer rights directive.