Refund Policy
Last updated: July 2, 2025
At Yoshimyra, we’re committed to providing high-quality software and services. If you experience any issues, we’ll do our best to resolve them quickly.
1. Refund eligibility
You can request a refund within 14 days of purchase if:
- The product or service does not work as described
- You have not used or activated your license or access
2. How to request
Please email us at hello@yoshimyra.com with your order number and a description of the issue.
3. Exceptions
We will not issue refunds:
- After 14 days from the date of purchase
- If the product was downloaded, used, or activated
- For abusive or repetitive refund requests
This policy complies with EU consumer rights directive.